The Manager's Bridge Certificate in IT Service Management: A Guide for ITIL® V3 Exam Candidates

by Colin Rudd (Author)

• Used

  Paperback
  2010

  $3.79

  Invaluable for IT professionals who have an ITIL Manager's Certificate in IT Service Management and wish to bridge the gap between their existing qualification and ITIL V3 Expert in IT Service Management. The main focus of the book is the NEW content in ITIL V3 and the material that has changed. The book is closely aligned to the structure of the syllabus and can either be used as a learning aid for self study or as a revision aid within an accredited training course. An ITIL (R) Licensed Product.