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IT Service Management Foundation Practice Questions: For ITIL® V3 Foundation Exam Candidates

IT Service Management Foundation Practice Questions: For ITIL® V3 Foundation Exam Candidates

by SteveMann (Author), TonyGannon (Author), NigelMear (Author)

  • Used

    Paperback 2009

    $5.04
Synopsis

The most authoritative guide to preparing for the ITIL (R) V3 Foundation Certificate in IT Service Management. It includes an extensive range of practice questions complete with explanations and key learning points and provides a wealth of background knowledge. This guide utilises the experience of three established independent service management consultants who are members of the ISEB examination panel and are experienced Service Management Lecturers. An ITIL (R) Licensed Product.

$5.04

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More Information

Format: Paperback
 Pages: 100
 Publisher: British Computer Society
Published: 01 Oct 2009
ISBN 10: 1906124183
ISBN 13: 9781906124182

Author Bio
The authors have 80 years combined experience of IT Service Management. Steve Mann is chair of the ISEB ITIL Foundation Question Examination Board. Nigel Mear is an accredited ITIL trainer, ISEB examiner, and an accomplished ITSM consultant. Tony Gannon is renowned for his pragmatic approach to interpreting ITIL guidance into workable solutions.