IT Service Management Foundation Practice Questions: For ITIL® V3 Foundation Exam Candidates

by SteveMann (Author), TonyGannon (Author), NigelMear (Author)

• Used

  Paperback
  2009

  $3.25

  The most authoritative guide to preparing for the ITIL (R) V3 Foundation Certificate in IT Service Management. It includes an extensive range of practice questions complete with explanations and key learning points and provides a wealth of background knowledge. This guide utilises the experience of three established independent service management consultants who are members of the ISEB examination panel and are experienced Service Management Lecturers. An ITIL (R) Licensed Product.