Customer Satisfaction is Worthless Customer Loyalty is Priceless

Customer Satisfaction is Worthless Customer Loyalty is Priceless

by JeffreyGitomer (Author)

Synopsis

Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert "satisfied" customers into "loyal" customers.

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More Information

Format: Hardcover
Pages: 288
Edition: 1
Publisher: Capstone
Published: 01 Sep 1999

ISBN 10: 188516730X
ISBN 13: 9781885167309