Total Quality Service: Principles, Practices, and Implementation (St Lucie)

Total Quality Service: Principles, Practices, and Implementation (St Lucie)

by D . H . Stamatis (Author)

Synopsis

This work describes the principles, practices and methods of implementation of total quality service.

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More Information

Format: Hardcover
Pages: 336
Edition: 1
Publisher: CRC Press
Published: 01 Aug 1995

ISBN 10: 1884015832
ISBN 13: 9781884015830