by Gavin Kennedy (Author)
Following an introduction about the art of negotiation - different styles and approaches to negotiation and how it is affected by culture, the bulk of the book is an expansive A-Z with several hundred entries that explain the essentials of successful negotiation, with entries that stretch from Apples and pears and bagatelle, through Hooker's principle and lock-out, all the way to Russian front and win-win
Format: Paperback
Pages: 240
Edition: Main
Publisher: Economist Books
Published: 19 Feb 2004
ISBN 10: 1861975708
ISBN 13: 9781861975706