by JonathanSmilansky (Author)
Dealing directly with auditing the quality of service provided by HR departments, developing benchmarks and outlining proven methods and strategies for enhancing performance, this text not only explains ideas and concepts, but also shows how they are applied through extensive case examples.
Format: Paperback
Pages: 224
Publisher: Thomson Learning
Published: 03 Apr 1997
ISBN 10: 186152112X
ISBN 13: 9781861521125