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Managing Public Services Innovation: The Experience of English Housing Associations

Managing Public Services Innovation: The Experience of English Housing Associations

by RobRowlands (Author), RichardM.Walker (Author), EmmaL.Jeanes (Author)

  • New

    Paperback 2001

    $30.32
Synopsis

Innovation is promoted to improve performance and increase the quality of services provided by public service organisations. Managing public services innovation provides the first in-depth exploration of innovation and the management of innovation in the housing association sector. Drawing on longitudinal case studies and data sets, including the Housing Corporation's Innovation and Good Practice database, Managing public services innovation: indicates that housing associations have innovative capacity and classifies innovation in the sector; identifies the 'innovative housing association' and its key characteristics; explores the way innovation has been managed in housing associations making recommendations for best practice; develops techniques to develop evidence-based policy in the housing association sector; discusses the implications of innovating in regulated public service industries. Managing public services innovation is essential reading for housing industry and public management professionals, policy makers and academics in housing, business and public management departments.

$30.32

Quantity

10 in stock

More Information

Format: Paperback
 Pages: 144
 Publisher: Policy Press
Published: 26 Apr 2001
ISBN 10: 1861342942
ISBN 13: 9781861342942

Media Reviews
... a significant, timely and important book for housing studies ... Policy-makers, housing practitioners and regulators will find much that is useful and thought-provoking. Journal of Housing and the Built Environment
This book provides important analysis on innovation and change management. Its valuable insights will help RSL leaders, policy makers and regulators alike. Jim Coulter
Author Bio
Dr Richard M. Walker is a Senior Lecturer in the Department of City and Regional Planning at Cardiff University. He has extensive research experience in the fields of housing and public management and is an active member of the Centre for Housing Management and Development and the Local and Regional Government Research Unit. Dr Emma Jeanes is a Lecturer in the School of Business and Economics at Exeter University. She has research experience in public sector management including work on the role of clinical director in the NHS and innovation in social housing. Robert Rowlands is a Research Assistant in the Centre for Housing Management and Development at Cardiff University. In addition to his work on the management of social housing he is interested in young people and housing.