
by David M . Martin (Author)
This is a guide to a range of communication approaches that might be used in a wide variety of situations. Approaches discussed in this book can be applied when dealing with employees, shareholders and customers. The book distinguishes between information and communication - defined as requiring a dialogue between two or more parties. The author outlines some of the main techniques of communication in two parts: Skills and Challenges .
Format: Paperback
Pages: 264
Publisher: ICSA Publishing Ltd
Published: 15 Mar 1998
ISBN 10: 1860720439
ISBN 13: 9781860720437