The Office in French and English: Business, Behaviour and Language Guides All in One (Business Across Borders S.)

by JohnMole (Editor), PamelaSheppard (Author), Benedicte Lepeyre (Author), Benedicte Lapeyre (Author)

• Used

  Paperback
  1994

  $7.60

  Now more than ever before, office professionals, whether secretaries, PAs or receptionists, need to understand and speak a major foreign language. This practical book is a response to that need and should help readers (and their bosses) communicate confidently in French, as well as English. Following the introduction to the differences in office etiquette, this book contains ten chapters starting with a job interview and ending with a colleague's farewell party. The words and phrases needed in French are displayed facing the English equivalent. The authors give comprehensive advice on - answering the phone, welcoming visitors, making and answering inquiries, fixing and cancelling appointments, saying no politely - and apologizing, and expressing points and opinions effectively. The book is both a professional and a teaching tool. At the end of the book there are self-styled tests for readers to test their knowledge. Pamela Sheppard is the author of Negotiate in French and English and Meetings in French and English .