Medical Receptionists and Secretaries' Handbook

by Mari Robbins (Author)

• Used

  Paperback
  2002

  $5.81

  This practical book has become established as a key source of information for medical receptionists and secretaries in both the NHS and the private sector. It aims to provide the knowledge to enable all administrative staff to work more efficiently and effectively. This third edition has been fully revised and updated, and incorporates all the recent changes in the National Health Service. It now includes a chapter on complementary medicine, and reflects on new and proposed initiatives that may occur in the future. It gives administrative staff an understanding of the importance of their role in dealing with patients, contributing to a high standard of patient care.

• Used

  Paperback
  2015

  $4.20

  This best-selling classic has now been fully revised, expanded and updated. It has established itself over ten years and with three previous editions as the essential handbook for study and daily reference. Medical Receptionists and Secretaries Handbook, Fourth Edition contains vital information for all staff enabling them to work efficiently and effectively both within the NHS and private medical sectors. It encourages an understanding of the importance of administrative staff in providing high standards of patient care and promotes teamwork throughout the whole healthcare environment. No medical receptionist, secretary or healthcare administrator should be without it!

• Used

  Hardcover
  1998

  $4.33

  This text provides administratve staff key facts, and should teach them the skills needed to work effectively in hospitals and the community. This edition incorporates changes that have taken place since 1996, and the chapter on private medicine has been expanded to reflect the growth in this area.

• New

  Paperback
  2015

  $40.39

  This best-selling classic has now been fully revised, expanded and updated. It has established itself over ten years and with three previous editions as the essential handbook for study and daily reference. Medical Receptionists and Secretaries Handbook, Fourth Edition contains vital information for all staff enabling them to work efficiently and effectively both within the NHS and private medical sectors. It encourages an understanding of the importance of administrative staff in providing high standards of patient care and promotes teamwork throughout the whole healthcare environment. No medical receptionist, secretary or healthcare administrator should be without it!