Medical Receptionists' and Secretaries' Handbook

by Michael Drury (Foreword), Mari Robbins (Author), Michael Drury (Foreword)

• Used

  Hardcover
  1998

  $3.35

  This text provides administratve staff key facts, and should teach them the skills needed to work effectively in hospitals and the community. This edition incorporates changes that have taken place since 1996, and the chapter on private medicine has been expanded to reflect the growth in this area.

• Used

  Paperback
  1995

  $3.35

  Those who enter the health service as secretaries and receptionists now have greater responsibility, and greater opportunities for career development, than ever before. Despite this, there is very little material available to support their work and training. This book has therefore been written to provide a concise but comprehensive manual for use as both a college text and a practical reference in hospitals and general practice.

• New

  Paperback
  2015

  $41.56

  This best-selling classic has now been fully revised, expanded and updated. It has established itself over ten years and with three previous editions as the essential handbook for study and daily reference. Medical Receptionists and Secretaries Handbook, Fourth Edition contains vital information for all staff enabling them to work efficiently and effectively both within the NHS and private medical sectors. It encourages an understanding of the importance of administrative staff in providing high standards of patient care and promotes teamwork throughout the whole healthcare environment. No medical receptionist, secretary or healthcare administrator should be without it!