Managing Difficult People: 2nd edition: Effective Management Strategies for Handling Challenging Behaviour (How to books)

Managing Difficult People: 2nd edition: Effective Management Strategies for Handling Challenging Behaviour (How to books)

by KarenMannering (Author)

Synopsis

Providing tried and tested techniques for dealing with difficult people at work, this text is designed for day-to-day use by managers, human resources and training departments, and for all organizations that depend on harmonious working relationships.

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Quantity

1 in stock

More Information

Format: Paperback
Pages: 112
Edition: 2nd Revised edition
Publisher: How To Books
Published: 01 Aug 2001

ISBN 10: 1857037480
ISBN 13: 9781857037487

Media Reviews
'A really good reference book...invaluable to the newly promoted supervisor or manager.' Executive PA
Author Bio
Karen Mannering has worked extensively in personal development, helping people fulfil their own potential and to adapt to diverse workplace situations. She is an experienced trainer and author, and a regular contributor to numerous business magazines. Lives: Maidstone, Kent.