
by David Streatfield (Author), David Streatfield (Author), Sharon Markless (Author)
Outlining a rigorously tested approach to library evaluation and offering practical tools and highly relevant examples, this brand new edition enables LIS managers to get to grips with the slippery concept of service impact and to address their own impact questions in their planning.
Format: Paperback
Pages: 288
Edition: 2
Publisher: Facet Publishing
Published: 21 Sep 2012
ISBN 10: 1856048128
ISBN 13: 9781856048125