by PaulineRowson (Author)
Customer service is vital to a profitable business. Learn why customer service can make you more profit, win you more customers, and get your existing customers to spend more. This book takes you step-by-step the key elements of excellent customer service, and show you how your business can improve now and how to get your customers coming back for more.
Format: Paperback
Pages: 216
Edition: First Edition
Publisher: Crimson Publishing
Published: 15 Aug 2009
ISBN 10: 1854584820
ISBN 13: 9781854584823
Book Overview: Build and retain customer loyalty, fast