The Concise Guide to Telephone Tactics

New
Paperback
2004
$18.87

Everything you will ever need to know about using the telephone in business by expert sales trainer Graham Roberts-Phelps. It is divided into four sections; telephone tactics for customer satisfaction, gaining appointments, achieving better sales and credit collection by telephone.

Synopsis

Everything you will ever need to know about using the telephone in business by expert sales trainer Graham Roberts-Phelps. It is divided into four sections; telephone tactics for customer satisfaction, gaining appointments, achieving better sales and credit collection by telephone.

$18.87

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Temporarily out of stock

More Information

Format: Paperback
Pages: 196
Publisher: Thorogood
Published: 21 Jun 2004
ISBN 10: 1854182781
ISBN 13: 9781854182784

Author Bio

Graham Roberts-Phelps is a highly experienced trainer and consultant with clients across many different sector in UK, continental Europe and Asia.

The Concise Guide to Telephone Tactics

New

$18.87

Synopsis

$18.87

More Information

Author Bio