Customer Relationship Management: How to Turn a Good Business into a Great One (Medical Radiology / Diagnostic Imaging)

by Graham Roberts - Phelps (Author)

• Used

  Paperback
  2001

  $11.84

  This title is all about the latest techniques for attracting and retaining customers. It looks at techniques of customerized selling , how to create a culture of creativity in your business; ideas for customer service skills, how to segment your customers by value, pattern and buying criteria and how to generate a customer culture through the right methods of recruitment and training.