by Maurice Kogan (Author), Martin Cave (Author), StephenHanney (Author)
Over the last few years, the use of performance indicators has become widespread in public services. The first edition of this book, with its thorough review of the key issues in the development of performance indicators, made an immediate impact on the expanding field of performance measurement in higher education. It is widely quoted and used by higher education administrators and scholars in the field and has already become a source book for many workshops and conferences. The book has been thoroughly revised to take account of the most recent developments in the practice, literature and potential use of performance indicators. Particular attention is paid to recent developments in the polytechnics and colleges. It includes a survey of the literature developed in the USA, the United Kingdom and other OECD countries.
Format: Paperback
Pages: 276
Edition: 3rd Revised edition
Publisher: Jessica Kingsley Publishers
Published: 01 Mar 1996
ISBN 10: 1853023450
ISBN 13: 9781853023453
Reviews of the first edition
'Excellent. Aimed at the [large] number of academic administrators for whom PI (as we have to learn to call them) are a new and slightly baffling game... analytical and critical in the true sense of the word... we must all learn to make intelligent use of performance indicators and this little book is an invaluable critical introduction both to basic concepts and to practical applications.'
-- Times Higher Education SupplementReviews of the second edition
'This book provides a thorough revision of the previous edition to take into account recent developments in the practice, literature, and potential use of performance indicators in higher education.'
-- Higher Education Abstracts