Managing Difficult Conversations at Work

by SueClark (Author), Mel Myers (Author)

• Used

  Paperback
  2007

  $3.48

  Difficult conversations can be highly destructive both for the people involved and for the business as a whole. This book provides an approach to planning and carrying out difficult conversations in a variety of different situations from performance appraisal to workplace confrontation. It explains ten most common types of difficult conversation.