by PeterFleming (Author)
Selling lies at the root of all retail business. This book is the first of a series of retailing books sponsored by the British Stores & Shops association (BSSA) - a complete study of the whole range of retail selling techniques. Presented in a self-study format, the book is aimed at all those who are involved in selling to customers, especially in retailing. It is constructed in such a way that readers can complete the course in 12 hours, or one hour for each of the 12 chapters. It also contains checklists, bullet points and self-check exercises.
Format: Paperback
Pages: 192
Publisher: Management Books 2000 Ltd
Published: 01 Sep 1995
ISBN 10: 185252295X
ISBN 13: 9781852522957