Implementing Successful Credit Control (Biography & Memoirs)

by Alan Dixie (Author)

• Used

  Paperback
  1997

  $7.79

  This guide is a reference tool for practising credit controllers. It contains detailed practical guidance on all areas of collection, from initial procedures set-up through to legal remedies in the event of default. The book is a reference for all applicants for the professional examinations set by the Institute of Credit Management. It covers all the required topics, and should provide a useful aide-memoire for trainees undergoing the exams. Specific areas covered include: the psychology of credit control; credit-checking procedures; collection procedures by telephone and by letter; how to overcome excuses and negotiate payment; collection agencies and solicitors; suing through High and County courts; and factoring alternatives.

• Used

  Paperback
  2002

  $6.03

  Managers in every business know the importance of collecting debts. This up-to-date guide shows how to do it quickly, efficiently and, wherever possible, with the minimum amount of fuss. It contains detailed practical guidance on all aspects of collection from initial procedures set-up through to legal remedies in the event of default. Sample letters and telephone scripts are also included. The book also contains a CD-ROM with effective and practical systems for controlling and pursuing debts, designed and compiled by leading practitioners in the field. It also contains listings of companies and a facility for regular updates and searches. Areas covered in the book include: the psychology of credit control credit checking procedures; collection procedures and how to overcome excuses and negotiate payments; collection agencies and solicitors; suing through the High and County courts; and factoring alternatives.