by JackGratus (Author)
This book covers the basics of interviewing techniques: types of questions to ask; the ways of asking them; and listening to and analyzing the answers of interviewees. It goes on to extend the common definition of interviewing to the on-going relations between managers and their staff, and argues that the application of techniques normally used in interviews to the everyday running of businesses may improve the manager's effectiveness. The book is written in a predominantly practical manner, and contains checklists.
Format: Paperback
Pages: 160
Publisher: Mercury Business Books
Published: Oct 1992
ISBN 10: 1852521511
ISBN 13: 9781852521516