12 Steps to Success Through Service

12 Steps to Success Through Service

by Barrie Hopson (Author), Mike Scally (Author), Barrie Hopson (Author), Mike Scally (Author)

Synopsis

Using material from their training courses, the authors present a comprehensive guide to customer relations which is aimed at companies of all sizes. The authors train personnel for many large companies, including Abbey National, Allied Dunbar, Lloyds Bank and Kwik-Fit.

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Quantity

3 in stock

More Information

Format: Hardcover
Pages: 176
Edition: Reprint
Publisher: Mercury Business Books
Published: 29 Jul 1991

ISBN 10: 1852510846
ISBN 13: 9781852510848