by PatPetrie (Author)
This practical guide identifies the child and their relationship with the adult as the basis upon which real communication can be made. Topics covered include non-verbal communication, attentive listening, empathy, the part played by questions, working constructively with conflict and criticism, and communicating in groups.
Format: Paperback
Pages: 176
Edition: Third
Publisher: Jessica Kingsley Publishers
Published: 15 Apr 2011
ISBN 10: 1849051372
ISBN 13: 9781849051378