Personalising Public Services: Understanding the Personalisation Narrative

Personalising Public Services: Understanding the Personalisation Narrative

by Catherine Needham (Author)

Synopsis

This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.

$39.85

Quantity

10 in stock

More Information

Format: Paperback
Pages: 216
Publisher: Policy Press
Published: 27 Jul 2011

ISBN 10: 1847427596
ISBN 13: 9781847427595