by David Prior (Editor), Marian Barnes (Editor), Marian Barnes (Editor), David Prior (Editor)
Citizens' everyday conduct is shaped by governmental action, yet there is much evidence that both front-line public service staff and service users can sometimes act in ways that modify or disrupt intended policy outcomes. This book presents a highly original examination of how policy objectives can be 'subverted' through the actions of citizens.
Format: Illustrated
Pages: 248
Edition: Illustrated
Publisher: Policy Press
Published: 29 Jul 2009
ISBN 10: 1847422071
ISBN 13: 9781847422071