
by Martin Powell (Editor), IanGreener (Editor), RichardSimmons (Editor), Ian Greener (Editor), Richard Simmons (Editor), Martin Powell (Editor), Martin Powell (Editor)
"The consumer in public services" critiques established assumptions surrounding citizenship and consumption. Drawing on empirical research, it challenges existing stereotypes about the 'consumer as chooser' and shows how we must develop a more sophisticated understanding of consumers, examining their place and role as users of public services.
                        Format:  Paperback
                         Pages: 304
                        
                        
                        
                        Publisher: Policy Press 
 Published: 15 Apr 2009
                        
                        
                        
                        
                        
                        ISBN 10:  1847421806
 ISBN 13: 9781847421807