by EllenJ.Belzer (Author)
With packed curricula in most health care training institutions, time for teaching vital communication and interpersonal skills is often at a premium. This book is designed to equip trainees with the skills needed to deal effectively with conflict, difficult behaviours and other complex situations, employing a 'learning by doing' approach.
Format: Paperback
Pages: 326
Edition: 1
Publisher: Radcliffe Medical Pr
Published: 25 Dec 2008
ISBN 10: 1846192773
ISBN 13: 9781846192777