Develop Your Interpersonal and Self-management Skills: A Practical Resource for Healthcare Administrative and Clerical Staff

Develop Your Interpersonal and Self-management Skills: A Practical Resource for Healthcare Administrative and Clerical Staff

by Hussain Gandhi (Author), Karen Stainsby (Author)

Synopsis

A large part of what you do involves communicating with other people: colleagues, patients, relatives, carers and the general public. Given the complexities, vulnerabilities and demanding behaviour of other people, this may at times be an arduous task. This book provides information and practical suggestions to help you in your role.

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More Information

Format: Paperback
Pages: 152
Edition: 1
Publisher: CRC Press
Published: 20 Mar 2007

ISBN 10: 1846191076
ISBN 13: 9781846191077