Conflict Management in the Workplace: How to Manage Disagreements and Develop Trust and Understanding

Conflict Management in the Workplace: How to Manage Disagreements and Develop Trust and Understanding

by ShayMcConnon (Author), Margaret Mc Connon (Author)

Synopsis

This guide offers many tried and trusted approaches to ensure that conflicts are managed so that they are positive and creative rather than a process of disintegration. This new edition is for businesses and institutions and wherever people work together.

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More Information

Format: Paperback
Pages: 131
Edition: 3Rev Ed
Publisher: How To Books Ltd
Published: 28 Mar 2008

ISBN 10: 9781845282
ISBN 13: 9781845282479

Media Reviews
One of the best books I have read on conflict resolution in my 30+ years in the field. Office of Mediation, The World Bank ...contains great ideas, simply explained. Dr Pam Spurr, Psychologist and Life Coach, LBC Radio Offers many tried and trusted approaches to ensure that conflicts are managed so that they are positive and creative rather than a process of disintegration. Sir John Harvey-Jones A very useful tool for anyone struggling to get along with difficult colleagues. City Business
Author Bio
Shay and Margaret McConnon are co-founders of People First, an international training and consultancy group that runs courses on 'Winning Relationships in the Workplace'. They work with leading companies in Europe and the USA.