Managing Quality (Express Exec)

Managing Quality (Express Exec)

by Amy Zuckerman (Author), NedHamson (Author)

Synopsis

Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process. This title features examples and lessons from some of the world's most successful businesses.

$12.93

Quantity

20+ in stock

More Information

Format: Paperback
Pages: 136
Publisher: Capstone
Published: 29 Jan 2002

ISBN 10: 1841122211
ISBN 13: 9781841122212