Operations Management in the Travel Industry

by Crispin Dale (Contributor), Christine Roberts (Contributor), Dr Peter Robinson (Editor), Ghislaine Povey (Contributor), Ade Oriade (Contributor), Crispin Dale (Contributor), Christine Roberts (Contributor), Ghislaine Povey (Contributor), Debra Wale (Contributor), Whyeda Gill-McLure (Contributor), Steve Gelder (Contributor), Sine Heitmann (Contributor), Samantha Prior (Contributor), Paul Fallon (Editor), John C Crotts (Editor), Harry Cameron (Editor), Caroline Wiscombe (Contributor), Crispin Dale (Contributor)

• New

  Paperback
  2016

  $47.36

  Covering the applied managerial perspective of the travel industry, this book teaches effective skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses trends such as sustainability and includes a revised structure and international case studies.