IT Service Management: Support for Your Itsm Foundation Exam

IT Service Management: Support for Your Itsm Foundation Exam

by Aidan Lawes (Author), Aidan Lawes (Author), John Sansbury (Author), Ernest Brewster (Author), Richard Griffiths (Author)

Synopsis

Covering the latest thinking in IT service management, this new edition provides a comprehensive introduction for those preparing for their ITSM foundation exam.

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More Information

Format: Paperback
Pages: 225
Edition: Revised
Publisher: BCS, The Chartered Institute for IT
Published: 21 Mar 2016

ISBN 10: 1780173180
ISBN 13: 9781780173184