Business Relationship Manager: Careers in IT Service Management (BCS Guides to IT Roles)

by ErnestBrewster (Author)

• New

  Paperback
  2014

  $24.54

  Business relationship management (BRM) is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible introduction to the role of a BRM manager gives practical guidance to those new to the role or interested in getting a better understanding of what it entails.