Business Relationship Manager: Careers in IT Service Management (BCS Guides to IT Roles)

Business Relationship Manager: Careers in IT Service Management (BCS Guides to IT Roles)

by ErnestBrewster (Author)

Synopsis

Business relationship management (BRM) is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible introduction to the role of a BRM manager gives practical guidance to those new to the role or interested in getting a better understanding of what it entails.

$16.60

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Quantity

1 in stock

More Information

Format: Paperback
Pages: 190
Publisher: BCS, The Chartered Institute for IT
Published: 30 Jun 2014

ISBN 10: 1780172508
ISBN 13: 9781780172507