Configuration Management: Expert guidance for IT service managers and practitioners

by ShirleyLacy (Author), David Norfolk (Author)

• Used

  Paperback
  2014

  $7.18

  Configuration management is the tracking, recording and monitoring of the elements of a business IT system and any changes and developments. Invaluable to IT professionals and to technology-savvy business managers who need to use automated business services, this revised edition is updated to reflect latest IT service management practice.