by Fred Reichheld (Author), Fred Reichheld (Author), Theordore Levitt (Author), Clayton M. Christensen (Author), Harvard Business Review (Author), Philip Kotler (Author)
Format: E-BOOK: Adobe Reader
Pages: 224
Publisher: Harvard Business Review Press
Published: 02 Apr 2013
ISBN 10: 1633694577
ISBN 13: 9781633694576