by Muneesh Kumar (Editor), Susheel Chhabra (Editor)
The expectations of citizens in delivery of services by government institutions have increased. This book collects essential tools and alternative e-business strategies that can be incorporated into e-government solutions. It helps readers to examine issues and promote research initiatives to improve service delivery in e-government.
Format: Illustrated
Pages: 337
Edition: Illustrated
Publisher: IGI Global
Published: 15 Feb 2009
ISBN 10: 1605662402
ISBN 13: 9781605662404