Listening to the Customer

by JosephR.Matthews (Author), PeterHernon (Author)

New
Paperback
2011
$60.51

A thorough explanation of how a voice-of-the-customer program for libraries can give customers the opportunity to make their opinions known, enabling libraries to develop services that meet or exceed their patrons' changing expectations.

Synopsis

A thorough explanation of how a voice-of-the-customer program for libraries can give customers the opportunity to make their opinions known, enabling libraries to develop services that meet or exceed their patrons' changing expectations.

$60.51

Quantity

10 in stock

More Information

Format: Paperback
Pages: 200
Edition: 1
Publisher: Libraries Unlimited
Published: 23 May 2011
ISBN 10: 1598847996
ISBN 13: 9781598847994

Listening to the Customer

New

$60.51

Synopsis

$60.51

More Information