by Lynne Eisaguirre (Author)
This is a nitty-gritty, witty and concise book for anyone who is fed up with another person in any kind of work situation.This is a field guide for everyday people in the trenches at all levels of business who need to understand the underlying reasons for difficult people, manage those difficulties, work productively with a diverse work force, and transform work misery into productivity.It shows readers how to get results - even from people they can't stand, put themselves in someone else's shoes, stand up for themselves as appropriate, and more importantly, control their temper.
Format: Paperback
Pages: 256
Publisher: Adams Media Corporation
Published: 01 Oct 2007
ISBN 10: 1593375484
ISBN 13: 9781593375485