by Jeffrey T. Hicks (Author), John Q. Walker (Author)
Strategies and solutions for successful VoIP deployments
Justify your network investment
Voice over IP (VoIP) is the telephone system of the future. Problem is, VoIP is not yet widely deployed, so there are few skilled practitioners today. As you make your move to VoIP, how will you know how to make VoIP work and keep it working well? What changes will you need to make without disrupting your business? How can you show your return on this investment?
Many books contain technical details about VoIP, but few explain in plain language how to make it run successfully in an enterprise. Taking Charge of Your VoIP Project provides the detailed plans you need to be successful in your organization's deployment of VoIP. Through their years of work in the field, authors John Q. Walker and Jeffrey T. Hicks bring a project-oriented approach to VoIP, with much-needed clarity on getting VoIP to work well.
Taking Charge of Your VoIP Project starts with simple concepts, each chapter building on the knowledge from the last. Although not a technical manual, you learn about the standards, such as H.323, G.711, and Real-Time Transport Protocol (RTP), and the implications they have on your VoIP system. Most importantly, you'll gain expert advice and a systematic guide on how to make VoIP work for your organization.
This volume is in the Network Business Series offered by Cisco Press. Books in this series provide IT executives, decision makers, and networking professionals with pertinent information on today's most important technologies and business strategies.
158720092903152004
Format: Illustrated
Pages: 312
Edition: Illustrated
Publisher: Cisco Press There are lots of books with technical details about voice over IP (VoIP), but few explain in plain language how to make it run successfully in an enterprise. Taking Charge of Your VoIP Project, from Cisco Press, is written for the chief information officers (CIOs) and information technology (IT) managers who choose to deploy VoIP in their organizations. The book brings a project-oriented approach to voice over IP and is written for an audience that is not technically expert. The book will help managers, implementers, and decision makers understand how to build their project plans to incorporate voice over IP without problems. It is valuable as well to technical personnel who have to manager the business aspects of voice over IP projects, and build a case for the implementation of such systems. Taking Charge of Your VoIP Project starts with fairly simple concepts, with each chapter building on the knowledge gained from previous chapters. Few assumptions are made about readers' backgrounds, other than expecting some basic understanding of the two key terms in the title: voice telephone conversations and IP data networking. This isn't a technical manual about the inner workings of industry standards such as H.323, G.711, and RTP; however, it does cover the implications of these standards for implementing and managing a VoIP system.
Published: 23 Feb 2004
ISBN 10: 1587200929
ISBN 13: 9781587200922
Book Overview:
John Q. Walker, Ph.D, was a founder of Ganymede Software, heading the software development team there before it joined NetIQ Corporation in spring 2000. Currently, he is the president of Zenph Studios, Inc., makers of multimedia software. In earlier positions, he managed teams responsible for designing and developing high-speed networking at IBM. Dr. Walker holds a Ph.D. in software engineering; his master's degree focused on system testing.
Jeffrey T. Hicks is a Software Architect at NetQoS, Inc., the industry's fastest growing network performance management company. For the last 8 years, he has been architecting and designing software products to help enterprises and managed service providers deploy, secure, and manage Voice over IP (VoIP) solutions. Jeffrey is a VoIP technology expert and has published numerous articles about VoIP. In past jobs, Jeffrey led the development of Ganymede Software's award-winning Chariot product and developed innovative network communications technology at IBM. Mr. Hicks holds a bachelor of science degree in computer engineering from Auburn University and a master of engineering degree from North Carolina State University.