Cisco IP Communications Express: Callmanager Express with Cisco Unity Express (Networking Technology)

Cisco IP Communications Express: Callmanager Express with Cisco Unity Express (Networking Technology)

by Christina Hattingh (Author), Danelle Au (Author), Mike Tasker (Author), RaviKoulagi (Author), RajeshHaridas (Author), Baldwin Choi (Author), Lillian Xia (Author)

Synopsis

Telephony solutions for the small and medium business, enterprise branch office, and small office

  • Detailed information not available in any other resource enables you to deploy IP telephony solutions with maximum efficiency
  • Building blocks of the product features provide solutions that enhance the operations and productivity of your organization
  • Numerous examples show you how to configure the comprehensive suite of features available with Cisco IPC Express
  • Insights from the experts demonstrate how you can enhance your IP telephony system with applications such as automated attendant and voice mail
  • Management and troubleshooting tips will help you keep your network up and running smoothly

Enterprise branches and small and medium businesses require IP telephony solutions particular to their size. Cisco (R) IP Communications (IPC) Express is the answer: a one-box solution that provides turnkey operation with an easy-to-use web-based interface for combined voice and data needs. Cisco IPC Express delivers a comprehensive suite of telephony features, security, and applications-but how will you use them to your best advantage?

This book, Cisco IP Communications Express, provides the detailed information you need to maximize the use of this powerful product suite. By reading this book, you will learn how Cisco IPC Express and its applications can become a business solution for your office or enterprise. The experts from Cisco Systems (R) give you in-depth design guidance, full configurations, and valuable examples to serve as blueprints for your network. The feature operation and deployment discussions demonstrate how to configure and customize the system and how to use different product features to achieve your specific business goals. Once you deploy your solutions, you will be able to maintain your network through the troubleshooting guidance and examples of resolutions to common problems provided in this book.

Cisco IP Communications Express is a must-have for any organization using Cisco CallManager Express or Cisco Unity (R) Express. Technology decision makers and network administrators will be armed with relevant information on how to deploy IP communications for their particular business needs. IT managers in larger enterprises will benefit from the plans for distributed call processing design for their networks. Service providers and resellers will be prepared to sell, install, configure, and troubleshoot Cisco IPC Express based on customer needs. Beyond its application in the workspace, Cisco IP Communications Express will also prove helpful to those studying for Cisco voice-related certifications.

This IP communications book is part of the Cisco Press (R) Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.

$3.49

Save:$76.03 (96%)

Quantity

1 in stock

More Information

Format: Hardcover
Pages: 936
Edition: 1
Publisher: Cisco Press
Published: 11 May 2005

ISBN 10: 158705180X
ISBN 13: 9781587051807
Book Overview: Cisco CallManager Express (CCME) is an IOS-based call control engine for IP Phones and PSTN Gateway calls integrated into Cisco branch office router products. It is part of the Cisco AVVID portfolio, addressing the small- and branch-office end of the market of 120 or fewer people per office. These can be standalone offices or enterprise branch offices networked together via IP, typically too small to make a Cisco CallManager with a Cisco Unity messaging system cost-effective to purchase or maintain. This market's voice needs were traditionally addressed with key systems, and little has been written in book form on Voice over IP (VoIP) or converged data and voice offerings applicable to this space. In addition, as CCME is a new product, no books on CCME currently exist. Cisco CallManager Express provides CCME tips and guidance not available in product literature or from other books. The book shows how the product features can be deployed together and customized to provide specific fits for different vertical market segment needs. The book is organized in three main sections: market segment overview and definition (Chapters 1-3); CCME capabilities: services, operation, design, deployment, applications, networking, and customer scenarios for specific vertical segments (Chapters 4-10); and maintenance and troubleshooting (Chapters 11 - 12).

Author Bio

Danelle Au is a product manager in the IP Communications group branch office at Cisco Systems.

Baldwin Choi is a member of the technical marketing staff in the IP Communications group branch office at Cisco Systems.

Rajesh Haridas is a member of the engineering test team of the Access Router and IP Communications group branch office at Cisco Systems.

Christina Hattingh is a member of the technical staff in the IP Communications group branch office at Cisco Systems.

Ravi Koulagi is a member of the development test staff of the IP Communications group branch office at Cisco Systems.

Mike Tasker is a software architect in the IP Communications group branch office at Cisco Systems.

Lillian Xia is a member of the technical staff in the IP Communications group branch office at Cisco Systems.