Designing the Best Call Center for Your Business, 2nd Edition: A Complete Guide for Location, Services, Staffing, and Outsourcing

New
Paperback
2005
$62.20

Examines various aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups.

Synopsis

Examines various aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups.

$62.20

Quantity

10 in stock

More Information

Format: Paperback
Pages: 300
Edition: 2
Publisher: CMP
Published: 02 Jan 2005
ISBN 10: 1578203139
ISBN 13: 9781578203130

Designing the Best Call Center for Your Business, 2nd Edition: A Complete Guide for Location, Services, Staffing, and Outsourcing

New

$62.20

Synopsis

$62.20

More Information