Tele-stress: Relief for Call Center Stress

New
Paperback
1999
$24.65

Stress in call centres can be a big problem. According to a survey, 98per cent of call centre employees experience at least one stressful call each day - mostly from irate customers. This book provides commom-sense strategies that cope with tele-stress, in order to create a more pleaseant environment.

Synopsis

Stress in call centres can be a big problem. According to a survey, 98per cent of call centre employees experience at least one stressful call each day - mostly from irate customers. This book provides commom-sense strategies that cope with tele-stress, in order to create a more pleaseant environment.

$24.65

Quantity

5 in stock

More Information

Format: Paperback
Pages: 132
Edition: 2nd Revised edition
Publisher: R & D
Published: May 1999
ISBN 10: 1578200296
ISBN 13: 9781578200290

Tele-stress: Relief for Call Center Stress

New

$24.65

Synopsis

$24.65

More Information