A Complaint is a Gift: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED)

by Claus Moller (Author), Janelle Barlow (Author)

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Paperback
2008
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Format: Paperback
Pages: 287
Edition: 2
Publisher: Berrett-Koehler Publishers
Published: 30 Aug 2008
ISBN 10: 1576755827
ISBN 13: 9781576755822

A Complaint is a Gift: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED)

Used

$3.28

$3.28

More Information