Why Crm Doesn't Work: How to Win by Letting Customers Manage the Relationship (Bloomberg)

Why Crm Doesn't Work: How to Win by Letting Customers Manage the Relationship (Bloomberg)

by SethGodin (Foreword), Frederick Newell (Author)

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Format: Hardcover
Pages: 256
Edition: 1
Publisher: John Wiley & Sons
Published: 01 Apr 2003

ISBN 10: 1576601323
ISBN 13: 9781576601327