by JohnTerninko (Author)
A practical guide to implementing Quality Function Development (QFD) at various organizations. It shows readers how the intensive study of consumer needs can be used to dramatically outperform the competition. It includes a case study of QFD in action, 34 helpful workshops and an analysis of the synergy between QFD, TRIZ, and Taguchi.
Format: Paperback
Pages: 240
Edition: 2
Publisher: CRC Press
Published: 31 Jul 1997
ISBN 10: 1574441108
ISBN 13: 9781574441109