Why Things Go Wrong: Deming Philosophy in a Dozen Ten-minute Sessions (Motivational Series)

Why Things Go Wrong: Deming Philosophy in a Dozen Ten-minute Sessions (Motivational Series)

by Gary Fellers (Author)

Synopsis

Simplifying complex business practices for application. An expert bridges the gap between learning business practices and implementing them with this compact volume of principles from W. Edwards Deming. The Deming system was the secret to Japan's economic miracle after World War II. Now the 14 Points for Managers and 7 Deadly Diseases of Management are explained without complicated mathematical formulae. Fellers' easy-to-read format makes this imporant resource accessible to everyone. Chapters on interdepartmental coordination and manager-employee relationships explain why some outdated forms of leadership fail and how to replace them with effective frontline management.

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More Information

Format: Hardcover
Pages: 128
Publisher: Pelican Publishing Co
Published: 01 Dec 1994

ISBN 10: 1565540700
ISBN 13: 9781565540705

Author Bio
A quality-management consultant, Dr. Gary Fellers has been presenting the Deming methods to managers and trainees for more than twenty-seven years. His articles on the subject of quality control have appeared in publications ranging from Quality Digest to TAPPI Journal. He also is the author of Creativity for Leaders, published by Pelican.