
by Drew A . Locher (Author)
Customers and markets identify needs and problems and companies design products and services to fill or solve them. The development process is often a root cause for customer dissatisfaction. This title provides an how-to guide to value stream mapping that highlights its impact on product development and accompanying processes.
Format: Illustrated
Pages: 142
Edition: 1
Publisher: Routledge
Published: 02 May 2008
ISBN 10: 1563273721
ISBN 13: 9781563273728