by KarenMartin (Author), Mike Osterling (Author)
A practical how-to guide, this book reveals the ins and outs of planning and executing Kaizen Events in non-manufacturing settings and conducting post-event follow-up to sustain the changes made.
Format: Paperback
Pages: 240
Edition: Pap/Cdr
Publisher: Productivity Press
Published: 05 Oct 2007
ISBN 10: 1563273519
ISBN 13: 9781563273513