by AA Productivity Press Development Team (Author)
The Lean Office: Collected Practices and Cases is a compilation of articles previously published in the Productivity Press newsletter, Lean Manufacturing Advisor. These articles discuss lean implementations in non-manufacturing operations, from design to processing invoices to customer service. Most articles are written in the form of case studies.
Highlights include-
Format: Illustrated
Pages: 128
Edition: 1
Publisher: Routledge
Published: 31 Jan 2005
ISBN 10: 1563273160
ISBN 13: 9781563273162