Therapeutic Communication: A Guide to Effective Interpersonal Skills for Health Care Professionals

by TovaNavarra (Editor), Myron Lipkowitz (Editor), JohnG.NavarraJr. (Editor)

• Used

  Paperback
  1990

  $8.25

  This is a guide to the questions, statements, and non-verbal language that should foster better patient-professional relationships. It is designed to show the professional how to communicate more effectively with the patient. Special instruction is given on how to avoid certain wording that may have a negative effect on the patient. It seeks to target conflicts and misunderstandings while reinforcing and enhancing positive exchanges.